Monday- Friday 9:30 am -3:30 pm

We walk 9:30am-12:30pm On Saturdays

Closed on Sundays

We are Closed for the Following Holidays:

• New years day

• Memorial Day

• 4th of July

• Labor Day

• Thanksgiving

• Christmas Day

We walk year-round in every type of weather, including rain, snow and summer heat.

However, your dog’s safety is our # 1 priority so we use our judgement and experience and WILL shorten walks to 20 minutes in length to ensure the comfort and health of your dog in the event of extreme cold or heat or air quality warnings.

• Cancellations Must be received by 8:59 pm the night prior in order to avoid a 50% cancellation fee..

• Cancellations recieved between 9pm the night prior and 7am the day of are charged a 50% cancellation fee regardless of reason for cancellation

• All Same day Cancellations, recieved after 7am, Will be charged Full Rate Regardless of Reason for cancellation

Cancellation Policies are NON-Negotiable as we pay our walkers for their Anticipated daily schedule Regardless of last-minute Cancellations.

Same Day requests Are dependent on our availability

Same Day requests are not accepted in the following circumstances:

December 22-31st. All Requests for these Dates Must be submitted by 9pm On December 20th. Requests submitted past that deadline will be declined.

NO. We do not accept schedule requests via text, phone call or email

The reason we use scheduling software is first and for most for your convenience (book anywhere anytime) and secondly so there are no Mix ups. Its very easy to put down a wrong date or time, forget to copy the request to the schedule or even completely miss an email or text message when using a paper scheduling system; further having a scheduling software allows you to go back and go through your requested appointments to make sure everything is scheduled correctly and or make changes as needed!

We require a Credit or Debit Card to be added to your Pet Pocketbook Account and be kept on file in order to Book and Pay for all services.

Clients May Choose to leave Cash

• Cash Payments are due At the time of or in advance of Services. (reflected as an account credit)

• A Card on file will still be required in order to request services.

  • Card Billing Failure will Result in Immediate termination of services until balance is paid in full.

We DO NOT Accept: Personal Checks, Money Orders, Paypal, Venmo, zelle, cash app or any other 3rd party payment service.

We use Pet PocketBook to Track and Invoice all our services.

Your walks Are NOT invoiced Unless Completed! (Post Pay Invoicing)

Our Default Billing Cycle is the 1st and 15th of every month for completed walks only.

• (Cycle 1: Completed walks are invoiced for December 1- December 14th Billed to Card on File on December 15th

• Cycle 2: Completed walks are invoiced for December 15- December 31st Billed to Card on File on January 1st)

However Clients Have the option to Choose daily, weekly or monthly (1st of following month) billing if any of those cycles work better for their budgets.

Card Billing Failure will Result in Immediate termination of services until balance is paid in full.

Only if you choose a group walk service when booking your appointment

We offer Pre-Determined arrival windows for our services.

Our Clients Choose their time block:

• 9:00 am-11:00 am,

• 10:30 am-1:30 pm,

• 1:30 pm -3:30 pm

We cannot guarantee a specific arrival time, however

We guarantee we’ll show up during your requested window Or the Walk is On us!

We Confirm our Schedule Month at a time.

We accept requests, as far as 4 months in advance and up to 6am same day (subject to our Availability)

We absolutely are! Our Business Is Insured and Our Employees Bonded through PCI.

We are a full time, Reliable, Dependable and highly professional Dog walking business that takes our reputation very seriously.

Not Only Do we Bond our Employees; Each Employee is Screened heavily Prior to employment. Each Candidate Must be 18 years or older, Pass a 5 year State and Federal Back Ground Check in order to be considered. Further Once they are hired on they Have to complete two weeks of on the job training where they shadow our owner or manager, 2 weeks where we shadow them and they have to complete our online training, Pet first aid and cpr, and dog bite prevention within the first 30 days of employment. Additional online certifications are also due to be Completed within their first 90 days! All of this is required because we do not believe this job is as easy as picking up a leash and going!

As you see we have a rigorous process for employment aimed at providing the best experience possible for our clients.

Fastest Way to initiate Services is by Filling out our Sign Up Form.

All Form Submissions are Responded to within 1 business day